You can see the rules of THY & AnadoluJet's economy class package (Branded fares) in Domestic and Cyprus Ercan Airport flights on the table below.
Airlines may only have flights and fares that they offer for sale from their own websites. Therefore, the airline may have different flights on its own website, such as Seturbiz.com.
No, the flights on your ticket are required to be ordered
sequentially. If you do not participate in any of the flights
on your ticket, all of your continuation flights (including
return tracks) on the ticket are automatically canceled by
the system.
Example: If your ticket is
ISTANUL-> ANKARA-> IZMIR-> ISTANBUL, the system will
automatically cancel your Izmir-Istanbul flight if you do not
attend the Ankara-Izmir flight. The same rule applies for
international flights.
In order to avoid such
a situation, when there is a flight that you cannot use on
your ticket, you should definitely contact Seturbiz on 444 58
48 before the flight.
No, you can only travel with tickets arranged on your behalf.
When submitting your reservation request, you should check
your identity / passport information. It is the
responsibility of the person opening the request to
explicitly inform Setur about your full Name and Surname
information that will be valid during your flight. No changes
can be made to the Passenger Name and Surname information
recorded at the time of booking or ticketing. However,
depending on availability, new tickets must be purchased with
a new fee.
The name and surname printed on
the ticket must be as written on the ID in domestic flights
(passport, identity card) and on the international flights.
No, your ticket cannot be transferred to someone else. In cases where you cannot make your journey, when you apply to Seturbiz for the refund of your ticket, the relevant ticket's return conditions can be processed.
No, when the airline detects double bookings (another
reservation on the same or similar date or track), it cancels
one of the reservations, regardless of price, date and
notice.
If you have a reservation made from a
different place, you should definitely cancel one to avoid
having problem.
When making a reservation, you must provide your valid mobile
phone number / e-mail address information that can be reached
before and during your trip. In order to communicate in
operational disruptions, your contact information is shared
with carrier airlines. In this way, cancellation / change
information is sent to you via mail / sms.
If
you do not share valid contact information, information
regarding flight cancellation or program changes will not be
transmitted to you.
Example: I bought my ticket on the 9:00 plane, I
completed the check-in process, but I was informed that my
flight time changed to 9:20. Moreover, the seat number I
chose at check-in has also changed.
Yes, the
Airline has the right to change the planned aircraft type or
flight time due to operational reasons or conditions such as
air opposition.
Although the plane time does
not change, only the type of plane can be changed. In such
cases, the airline has the right to change the seat number
selected first.
You cannot choose your seat at the ticket purchase stage;
After completing your ticket purchase process, you can make
your seat selection with your Booking Code (PNR) / Ticket
number from the relevant airline's check-in page.
For
airlines that allow to buy paid seats, you can purchase seats
for a fee after the ticket is issued.
The times of all flights are shown according to the local
time of the departure and arrival points.
Example:
Duration of ISTANBUL-ROMA flights is 2 hours 45 minutes.
However, the departure time is 09:00 and the arrival time is
09:45 on the IST-ROMA ticket in November. The reason for this
is due to the difference in hours between Turkey and Italy.
Tickets Turkey time on the departure time, arrival time
appear in this way over time to show a ticket for Italy.
You do not have to carry the output of your e-ticket with you. You can make transactions at the counter with your ticket number or reservation code (PNR) and your ID / passport.
It is required to be at the airport at least 1 hour for
domestic flights and at least 2 hours for international
flights.
Check-in and baggage handling for
international flights ends 60 minutes before the scheduled
departure time of the plane.
Check-in and
baggage handling for domestic flights ends 45 minutes before
the scheduled departure time of the aircraft.
Boarding operations on the domestic and international flights
end 20 minutes before the flight.
If you made your check-in online or from kiosks and printed your boarding card, you do not have a baggage to hand over, you can go directly to the boarding gate without stopping at the airport.
After completing your ticket and ID / passport control at the check-in counter, your baggage is collected and your boarding card is issued, if any. After these transactions, you can follow your information screens at the airport and check your flight gate and board your boarding card to complete your boarding operations.
Identity checks are also carried out on domestic flights. For this reason, do not forget to have your identity card with you, your driver's license or passport with the ID number on it.
There is no passport requirement when traveling to the
Turkish Republic of Northern Cyprus. You just need to have
your TR identity document with you.
Turkish
citizens who want to go to Cyprus with a passport are 15 TL.
They can check out with a passport by paying the exit fee.
TC when you exit your ID and visa papers in the sealed
well enough to return to Turkey Cyprus customs store.
Information on the website of the Turkish Ministry of
Foreign Affairs: "The Greek authorities do not give
permission to enter the country if there is a TRNC entry /
exit stamp on their passports."
For this
reason, it is not recommended to enter Cyprus with a
passport.
Since the rule of each fee is different from each other, you can learn the rights that your ticket offers to you by examining the fee conditions for the ticket you bought / by consulting Setur.
The cancellation / refund / change conditions of your ticket vary according to the fee conditions.
You cannot carry flammable materials such as lighter and matches in your cabin trunk. You can only carry a safe match or a lighter that is not weapon-shaped.
You can carry deodorants and perfumes in sizes smaller than 100 ml in your cabin trunk.
You can carry a second laptop or tablet computer in your cabin baggage provided that it is in the same bag.
For Economy Class flights, you can get a single piece of luggage with a maximum size of 23x40x55 cm and a maximum weight of 8 kg.
Your baggage, the size and weight of which is not suitable for the cabin, is carried in the cargo section of the plane within the right of your baggage. If you exercise your right in this area, your baggage will be extra charged in accordance with the "excess baggage" tariff.
If you cannot access your baggage, contact the Lost and Found Office. Do not forget to keep the lost luggage form given to you here. You can track the status of your lost baggage along with the baggage tracking number provided to you with the form on the baggage tracking page of the airlines or from the call center.